Frequently Asked
Questions

proptiOS is property management software that handles leasing, rent collection, maintenance tracking, and portfolio reporting in one platform. It replaces the spreadsheets, WhatsApp groups, and disconnected tools most property teams rely on.

Property managers, landlords, and real estate operators who manage residential, commercial, or mixed-use portfolios. Whether you have 5 units or 500, proptiOS scales with your portfolio.

Most teams are up and running within a day. Import your existing property data, invite your team, and start managing. Our support team helps with migration if you need it.

Yes. Every plan includes a 14-day free trial. No credit card required to start.

Pricing is based on the number of units in your portfolio, not the number of users. Add your entire team without extra fees. See the pricing page for details.

Yes. proptiOS integrates with local payment providers to automate rent collection, track payments, and flag overdue accounts.

Yes. Tenants submit requests through the platform. Your team assigns vendors, tracks progress, and closes tickets. Full history for every unit.

proptiOS uses encryption in transit and at rest, role-based access controls, and full audit trails. Your data stays protected.

All plans include email support. Growth and Portfolio plans include priority support with faster response times. Portfolio plans get a dedicated account manager.

Portfolio plan includes API access for custom integrations. We are building out native integrations with accounting and payment platforms.